Employee Satisfaction in Small Business already tends to run higher in measures compared to larger organizations, but there's always room for improvement. Besides, are you even measuring it?
Key Performance Indicators are the numbers that Big Business uses to track and compare their performance. The problem is that Small Business doesn't have access to the same fancy systems to track this. You can do it with a little gumption and Excel craftsmanship.
In Part 2 of this series we discuss how you shape your message on Social Media now that you have a plan for WHEN to do it.
The right website can be like a really, really cheap employee if you know how to use them. Here are some of my favorites for saving time and automating tasks.